Don’t see the question you’re looking for?
Submit your question now and the Drones4Hire team will work on adding it to the list:
FREQUENTLY ASKED QUESTIONS
What is Drones4Hire?
What is Drones4Hire?Drones4Hire is a drone hiring company that consists of licensed and insured drone pilots. Drones4Hire is the top rated and most simple way to hire a licensed professional drone pilot for your project.
Is Drones4Hire safe?
Is Drones4Hire safe?Absolutely! Drones4Hire takes security very seriously as we have implemented a verification process for our members. We requiring a FAA license from each pilot, background checks, verifying email verifications, and implement peer-reviews.
Where is Drones4Hire located?
Where is Drones4Hire located?Drones4Hire headquarters is located in Kansas City, Missouri metro area. We operate across the US and internationally and have a network of pilots across the world.
What are Drones4Hire fees?
What are Drones4Hire fees?Drones4Hire is FREE for our clients to post projects. We earn a small percent on each completed project. This percent goes towards our day-to-day operating expenses, advertising, processing payments, verifying members, and securing our clients and pilots information.
How do I pay my pilot?
How do I pay my pilot?Payments are made securely through our platform. Once a pilot is hired, the client submits their payment into our holdings account. Once the pilot completes the project and uploads the images or data, the client views the images or data then selects “Release Payment”. Your pilot is then paid immediately.
How are payments handled?
How are payments handled?All payments and optional add-on services are made securely on Drones4Hire through Stripe and Paypal. You are free to choose which payment processor you use. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification. Project Payments are collected from the client at the time of hiring a pilot. The payment is held in a secured escrow account until the pilot completes the project successfully and uploads the images/data to the client through the Drones4Hire platform. As soon as clients receive and review the uploaded content they click “Release Funds”. Pilots are immediately paid for their work.
Is my payment information secure?
Is my payment information secure?Absolutely! Security is one of our top priorities: all communications with our servers are secured under HTTPS protocol and certified by the high-level SSL (TLS) certificate. We do not store any payment information on our servers and all processed payments are stored by our payment provider (Stripe.com).
How do I contact the Pilot?
How do I contact the Pilot?You can easily communicate with the Pilot on Drones4Hire internal messaging system. The communications are kept private between each client and pilot. Drones4Hire hire recommends communicating through Drones4Hire internal messaging system, as this will help us investigate any problems that may arise and keep records of all correspondence.
What are the refund and cancellation policies?
What are the refund and cancellation policies?Projects can’t be cancelled or refunded once a pilot is hired. This is because the pilot has already committed to completing the project.
How does Drones4Hire define a Client?
How does Drones4Hire define a Client?A Client can be a business or an individual needing a drone service for any commercial purpose.
Are your pilots legal and licensed?
Are your pilots legal and licensed?Absolutely! Every pilot is manually reviewed by our team prior to their account being approved and granted access to our platform. We check to ensure that the license(s) required to legally operate a drone for commercial purposes are met. If hiring a pilot internationally, there are several countries that do not require licenses or permits to fly for commercial purposes.
Who are Drones4Hire pilots?
Who are Drones4Hire pilots?We partner with local drone pilots across the country to conduct every flight. Every pilot is qualified and approved by Drones4Hire.
What information does Drones4Hire need for my project?